Proof from a real project
Clearline Clinic Patient Portal
Custom Software
-35% missed appointments
A booking and reminders integration connected directly to the clinic's website.
See the case studyAI automation and chatbots
AI automation that answers, qualifies and books while you work
We build AI assistants and workflow automations that handle the repetitive work: answering questions around the clock, qualifying leads, booking appointments and keeping your CRM up to date. A person approves every step that matters.
Why so much routine work still lands on your team
Every business has work that follows the same steps every time: answering the same questions, chasing leads, confirming appointments, copying details from emails into a CRM. It's necessary, it eats hours, and it's exactly what gets skipped on a busy day.
That's where enquiries go cold. A message that arrives at 9pm gets an answer the next afternoon, by which time the customer has booked someone else.
Our AI automation takes over those repetitive steps: an AI assistant that answers and qualifies around the clock, and workflows that move data between your tools. Your team stays in control and handles the conversations that need a person.
Sound familiar?
- Enquiries arrive after hours and go cold by morning.
- Your team answers the same questions every day.
- Leads sit in an inbox instead of your CRM.
What our AI automation includes
AI chatbots
Website and WhatsApp assistants trained on your services, prices and policies.
Lead qualification
The right questions asked automatically, with hot leads sent straight to your team.
Booking automation
Appointments booked, confirmed and reminded without manual work.
Email and document automation
Replies drafted, quotes prepared and documents filed automatically.
Workflow automation
Data moved between your tools without copying and pasting.
CRM integration
Every conversation and lead logged where your team works.
Human hand-off
Sensitive or unusual cases passed to a person, with full context.
Privacy and reporting
GDPR-minded data handling and monthly reports on time saved.
Where most businesses start
Three common first projects. We usually recommend the one that saves the most hours with the least risk.
It starts with a free process check. You get a fixed price for the first automation before we build anything.
How your automation project runs
About an hour
Free process check
We look at where your team's time goes and pick the automation with the clearest payoff.
About a week
Design and fixed price
What the automation does, where a person steps in, what data it uses, and a fixed price.
2–4 weeks
Build and test
We build it, test it against real examples from your business and refine it until the answers are right.
Ongoing
Launch and monitor
Gradual launch, monitoring of conversations and errors, and a monthly report on time saved.
What we build with
We use leading AI models from providers such as OpenAI and Anthropic, chosen for the task, and limit them to your approved information so they answer accurately.
Workflows run on automation platforms like n8n, Make or Zapier, or in custom code when you need more control. Everything connects to the tools you already use: your CRM, calendar, inbox and WhatsApp.
Tools we use
- OpenAI and Anthropic models
- n8n
- Make
- Zapier
- WhatsApp Business API
- Your CRM and calendar
What to look for in an AI automation agency
Five questions that separate useful automation from an expensive demo.
A person stays in control
There should be a clear hand-off to your team for anything sensitive or unusual.
Tested on your real cases
Ask how answers are checked before customers see them.
Privacy by design
What data the AI sees, where it's stored and how it complies with GDPR and similar laws.
Measured in hours saved
Results should be reported as time saved and leads handled, not just messages sent.
No lock-in
Workflows, prompts and accounts should belong to you and be documented.
What you bring to the project
Your knowledge
Services, prices, policies and the questions customers ask most.
Real examples
Past enquiries and emails help us test the assistant against reality.
A reviewer
Someone on your team to check answers before launch and flag issues after.
Access
Your CRM, calendar, inbox or WhatsApp Business account.
After launch
AI assistants get better with use. We review conversations, close gaps in their knowledge and adjust workflows as your business changes.
Each month you see how many enquiries were handled, how many were passed to your team and roughly how many hours were saved.
FAQ
Transparent, direct and jargon-free. Question not here? Just send us a message.
Frequently asked questions
What can AI automation do for a small business?
Most often: answer common questions, qualify and follow up leads, book appointments and send reminders, and move data between tools. These save hours every week and are easy to measure.
Will an AI chatbot give customers wrong answers?
We limit it to your approved information and hand complex questions to a person. You review its answers before launch, and we monitor conversations afterwards.
How much does AI automation cost?
It starts with a free process check. You then get a fixed price for the first automation, based on what it needs to do and connect to.
How long does it take to set up?
A first automation or chatbot usually goes live within two to four weeks after the design is agreed.
Is it GDPR compliant?
We design for GDPR from the start: data minimisation, clear consent and hosting options that keep data in the region you need.
Does it work with our existing tools?
Yes. We connect to common CRMs, calendars, inboxes and WhatsApp Business, or build a custom connection when needed.
What should we automate first?
Usually lead follow-up, booking and reminders. They save the most time and the results are the easiest to measure.
Next step
Tell us what you need
Book a free 30-minute call. You'll get an honest recommendation and a fixed-price quote, even if we don't end up working together.